Terms and Conditions - Lawn Mowing Millbank
Welcome to Lawn Mowing Millbank. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Scope of Services
We offer professional lawn mowing services in the Millbank area, including but not limited to mowing, trimming, edging, and debris removal. Our services are tailored to meet the specific needs of our clients.
1.1 Service Availability
- Services are available Monday through Saturday.
- We reserve the right to modify service schedules based on weather conditions.
- Emergency services may be available upon request.
2. Booking and Scheduling
All services must be booked in advance. Bookings can be made via phone or our online booking system.
2.1 Confirmation
Upon booking, you will receive a confirmation via email or text message outlining the service details and scheduled time.
2.2 Rescheduling
If you need to reschedule, please notify us at least 24 hours in advance to avoid additional fees.
3. Payment Terms
Payment for services is due upon completion. We accept various payment methods including cash, credit/debit cards, and online transfers.
3.1 Pricing
Our pricing is competitive and based on the size of the lawn, the complexity of the job, and the frequency of service. A detailed quote will be provided prior to commencing work.
3.2 Late Payments
Late payments may incur a fee of 5% of the total amount for each week overdue.
4. Cancellations and Refunds
We understand that circumstances may arise necessitating the cancellation of a scheduled service.
4.1 Cancellation Policy
Cancellations must be made at least 24 hours in advance to avoid a cancellation fee equivalent to 10% of the service cost.
4.2 Refunds
Refunds are provided under specific conditions, such as service not rendered due to our fault. Refund requests must be submitted within 7 days of service completion.
5. Liability and Insurance
We carry comprehensive liability insurance to cover any damages that may occur during the provision of our services.
5.1 Property Damage
While we take utmost care to protect your property, we are not liable for pre-existing damages or issues beyond our control.
5.2 Personal Injury
Clients are responsible for ensuring the safety of their property. We are not liable for any personal injury resulting from the use of our services.
6. Customer Responsibilities
To ensure effective and efficient service delivery, customers are expected to:
- Provide clear access to the lawn and surrounding areas.
- Remove any personal items or obstacles that may impede service.
- Ensure pets are secured during the service.
7. Service Limitations
Our services are limited to lawn care and do not extend to landscaping, pest control, or other unrelated services unless specified in the contract.
7.1 Exclusions
- Removal of large debris or hazardous materials.
- Structural repairs or maintenance.
- Specialized gardening services.
8. Termination of Services
We reserve the right to terminate services under the following conditions:
- Non-payment of services rendered.
- Violation of terms and conditions.
- Health and safety concerns.
8.1 Notice of Termination
In the event of termination, we will provide a notice outlining the reasons and any outstanding obligations.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Lawn Mowing Millbank operates.
10. Amendments
We reserve the right to amend these terms and conditions at any time. Clients will be notified of any significant changes via email or our official communication channels.
11. Acceptance of Terms
By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
